Freshsales vs Zoho CRM: What are the differences?

What is Freshsales? *A cloud-based customer relationship management solution *. It helps businesses across different industry verticals to manage their interactions with existing and potential customers. Key features include one-click phone, sales lead tracking, sales management, even tracking and more.

What is Zoho CRM? Close More Deals in Less Time. Online CRM software for managing your sales, marketing, customer support, and inventory in a single system.

Freshsales and Zoho CRM can be primarily classified as "CRM" tools.

Some of the features offered by Freshsales are:

• built-in phone
• email
• activity capture

On the other hand, Zoho CRM provides the following key features:

• Capture leads from your website- Seamlessly populate visitor data from your website into your CRM system. Publish spam-free forms and create time and context-sensitive contact strategies.
• Improve your Workflow- Automatically assign leads and customers to the reps best qualified to handle them.
• Pulse- Identify, target and follow-up on inactive leads. Use what you learn to refine and improve your sales efforts

According to the StackShare community, Zoho CRM has a broader approval, being mentioned in 39 company stacks & 41 developers stacks; compared to Freshsales, which is listed in 8 company stacks and 3 developer stacks.