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Elevio vs Zammad: What are the differences?
Elevio: Proactive customer care, where and when it's needed. elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc; Zammad: A web-based, open source user support/ticketing solution. It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.
Elevio and Zammad can be categorized as "Help Desk" tools.
Some of the features offered by Elevio are:
- knowledge base
- support system
- live chat
On the other hand, Zammad provides the following key features:
- Web-based
- Open source
- Helpdesk/Customer support system
Zammad is an open source tool with 2.02K GitHub stars and 403 GitHub forks. Here's a link to Zammad's open source repository on GitHub.
Pros of Elevio
Pros of Zammad
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What is Elevio?
What is Zammad?
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