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Crisp

120
101
+ 1
21
Netomi

1
7
+ 1
0
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Crisp vs Netomi: What are the differences?

Developers describe Crisp as "Simple Customer service built for startups". Chat with website visitors, integrate your favorite tools, and deliver a great customer experience. On the other hand, Netomi is detailed as "AI customer service and support to take care of the customers you worked hard to win". Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.

Crisp and Netomi can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Crisp are:

  • Chat with your customers for free
  • Apps for any device
  • Offline email responses

On the other hand, Netomi provides the following key features:

  • Automated customer service built for enterprise
  • Process and customer service system integrations
  • Natural language understanding
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Pros of Crisp
Pros of Netomi
  • 6
    Real-time visualization of clients
  • 4
    Instant chat
  • 4
    Auto-messaging
  • 2
    Mac app
  • 1
    Customer support
  • 1
    In-app messaging as well as email
  • 1
    Know who your users are
  • 1
    Direct chat with customers on your site
  • 1
    Usage tracking
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    What is Crisp?

    Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

    What is Netomi?

    Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.

    Need advice about which tool to choose?Ask the StackShare community!

    Jobs that mention Crisp and Netomi as a desired skillset
    What companies use Crisp?
    What companies use Netomi?
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      What tools integrate with Crisp?
      What tools integrate with Netomi?

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      What are some alternatives to Crisp and Netomi?
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      Shields.io
      Legible & concise status badges for third-party codebase services.
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      tawk.to
      It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
      LiveChat
      LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
      See all alternatives