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LiveChat vs Acquire: What are the differences?
LiveChat: Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time; Acquire: The best way to connect with customers. It claims to be a modern multichannel customer support platform. Core features include live chat tool and cobrowsing that adds a personal touch to your service. It’s easy to install and use and has useful features like proactive chat invitations, real-time visitor list, typing insights, saved replies and more. The design can be customized as per your business needs.
LiveChat belongs to "Customer Support Chat" category of the tech stack, while Acquire can be primarily classified under "Help Desk".
Some of the features offered by LiveChat are:
- Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
- Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
- Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)
On the other hand, Acquire provides the following key features:
- Live chat software
- Chatbot
- Cobrowsing
Pros of Acquire
Pros of LiveChat
- Nicely documented, powerful API1