My team is divided on using Centreon or Zabbix for enterprise monitoring and alert automation. Can someone let us know which one is better? There is one more tool called Datadog that we are using for cloud assets. Of course, Datadog presents us with huge bills. So we want to have a comparative study. Suggestions and advice are welcome. Thanks!
Centreon is part of the Nagios ecosystem, meaning there is a huge number of resources you may find around in the community (plugins, skills, addons). Zabbix monitoring paradigms are totally different from Centreon. Centreon plugins have some kind of intelligence when they are launched, where Zabbix monitoring rules are configured centrally with the raw data collected. Testing both will help you understand :) Users used to say Centreon may be faster for setup and deployment. And in the end, both are full of monitoring features. Centreon has out of the box a full catalog of probes from cloud to the edge https://www.centreon.com/en/plugins-pack-list/ As soon as you have defined your monitoring policies and template, you can deploy it fast through command line API or REST API. Centreon plays well in the ITSM, Automation, AIOps spaces with many connectors for Prometheus, ServiceNow, GLPI, Ansible, Chef, Splunk, ... The polling server mode is one of the differentiators with Centreon. You set up remote server(s) and chose btw multiple information-exchange mechanisms. Powerful and resilient for remote, VPN, DMZ, satellite networks. Centreon is a good value for price to do a data collection (availability, performance, fault) on a wide range of technologies (physical, legacy, cloud). There are pro support and enterprise version with dashboards and reporting. IT Central Station gathers many user feedback you can rely on both Centreon & Zabbix https://www.itcentralstation.com/products/centreon-reviews
I work at Volvo Car Corporation as a consultant Project Manager. We have deployed Zabbix in all of our factories for factory monitoring because after thorough investigation we saw that Zabbix supports the wide variety of Operating Systems, hardware peripherals and devices a Car Manufacturer has.
No other tool had the same amount of support onboard for our production environment and we didn't want to end up using a different tool again for several areas. That is the major strong point about Zabbix and it's free of course. Another strong point is the documentation which is widely available; Zabbix Youtube channel with tutorial video's, Zabbix share which holds free templates, the Zabbix online documentation and the Zabbix forum also helped us out quite a bit. Deployment is quite easy since it uses templates, so almost all configuration can be done on server side.
To conclude, we are really pleased with the tool so far, it helped us detect several causes of issues that were a pain to solve in the past.
