Alternatives to Microcall logo

Alternatives to Microcall

Zustand, Amazon Connect, Open Web Analytics, Genesys, and Statsbot are the most popular alternatives and competitors to Microcall.
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What is Microcall and what are its top alternatives?

It is software that captures call data from any voice platform, stores the data in an SQL database and provides unlimited reporting that improve the management of your voice traffic, allocate telecom costs, detect potential toll fraud, increase employee productivity and ultimately reduce expenses.
Microcall is a tool in the Call Center Management category of a tech stack.

Top Alternatives to Microcall

  • Zustand
    Zustand

    Small, fast and scaleable bearbones state-management solution. Has a comfy api based on hooks, that isn't boilerplatey or opinionated, but still just enough to be explicit and flux-like. ...

  • Amazon Connect
    Amazon Connect

    The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required. ...

  • Open Web Analytics
    Open Web Analytics

    It is open source web analytics software that you can use to track and analyze how people use your websites and applications. It provides website owners and developers with easy ways to add web analytics to their sites using simple Javascript, PHP, or REST based APIs. ...

  • Genesys
    Genesys

    It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls. ...

  • Statsbot
    Statsbot

    Statsbot is helping you take control of your raw data, providing an all-in-one analysis tool for engineers and non-tech folks alike. ...

  • Talkdesk
    Talkdesk

    Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. ...

  • Cisco Unified Communications Manager
    Cisco Unified Communications Manager

    Bring people together anytime, anywhere, and on any device with Cisco's integrated collaboration infrastructure for voice and video calling, messaging, and mobility. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. ...

  • Heybooster
    Heybooster

    It gives data-driven insight to empower marketing teams of e-commerce businesses. Connect your google analytics and get first insights. ...

Microcall alternatives & related posts

Zustand logo

Zustand

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Bear necessities for state management in React
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PROS OF ZUSTAND
  • 10
    Simple API
  • 7
    Unopinionated
  • 5
    Asynchronous action out the box
  • 4
    Supports Redux DevTools
  • 3
    Less boilerplate
  • 3
    Open source
  • 2
    LIghtweight
CONS OF ZUSTAND
  • 2
    Requires function component

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Amazon Connect logo

Amazon Connect

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Simple to use, cloud-based contact center
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PROS OF AMAZON CONNECT
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    CONS OF AMAZON CONNECT
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      Open Web Analytics logo

      Open Web Analytics

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      Open source web analytics software
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      PROS OF OPEN WEB ANALYTICS
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        CONS OF OPEN WEB ANALYTICS
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          Genesys logo

          Genesys

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          Cloud and on-premises customer experience solutions
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          PROS OF GENESYS
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              Statsbot logo

              Statsbot

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              Statsbot empowers every department with self-serve access to data
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              PROS OF STATSBOT
              • 3
                It's very useful for my team
              • 3
                I really recomend statsbot
              CONS OF STATSBOT
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                Talkdesk logo

                Talkdesk

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                Create a Call Center in 5 Minutes
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                PROS OF TALKDESK
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                  CONS OF TALKDESK
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                    Cisco Unified Communications Manager logo

                    Cisco Unified Communications Manager

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                    Enterprise unified communications and collaboration
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                    PROS OF CISCO UNIFIED COMMUNICATIONS MANAGER
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                      CONS OF CISCO UNIFIED COMMUNICATIONS MANAGER
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                        Heybooster logo

                        Heybooster

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                        Make sense of Google Analytics data for e-commerce teams
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                        PROS OF HEYBOOSTER
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                          CONS OF HEYBOOSTER
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