I still use slack, although I prefer discord. It can be intergrated with discord to work with clients who only want to use slack or even any other platform. API integrations are possible over at Discord.
The awful crappy dependency hell of a thing they call an API. Everything sucks. Slack is one of the worst messaging apps I have ever seen. It's incredibly slow and laggy.
Let me rant about everything I hate about slack. Even though I use it as an integration for another platform and will recommend it even though it's horrible as a whole. They are unstoppable towards companies who don't have people technically savvy enough to transition any other software.
It's so bad I am considering making my own mix of discord and slack.
Finding conversations you know you've had - but search is (Still) terrible, and if it was a direct message with a group of people, you have to remember exactly which group of people it was with
Search...absolutely awful. If they could figure out search, Slack would be unstoppable. it got better with ctrl f in conversations, but still isn't there
Badly arranged Chinese buffet of people, conversations, channels, files and links.. and search sucks too.. Break up the people into a separate window so I can have a buddy list ala Communicator or Skype. Give me some freaking organization and curation to the conversations - otherwise it's 1000 person cocktail party with everyone playing drinking games.
AGAIN! Search sucks. Spellcheck is still broken. Too many notifications.
Interface ist inconsistent between devices.
No way to forbid slack to touch my microphone settings (seriously, dont autoadjust my microphone level, it never works and i hate you so much for it)
Still no good screen sharing on linux.
The buggy red dot. Usually shift-esc will clear it (in itself a pain), but now even that hack won't help. The red dot number keep climbing even though I've read everything and used shift-esc.
I miss some features but I wish slack had a little more ability to organize, group channels, and navigate a little better.
user groups need work... If I search for a group, open it, I want to be able to not just see who is online from that group, but also a message button. I'm sick of searching that person, which closes user groups and if that person is actually AFK, I have to search for that group AGAIN and do it again... What a waste of time compared to other tools which are supporting this.
Date stamps needs to be more visible, or give us option in settings to make it more/less visible
Scrolling needs to be improved, I don't want random jumps there. Especially when time and date stamps are so tiny so it takes a while to get oriented again.
I used to really hate slack, but that's mostly because I have to use user groups a lot, most of the time I'm using slack it's to find someone who belongs to some group and message him... and that stuff is still pretty bad, even tho it was changed a bit...
oh and microphone settings... that hurts bad...
It's slow and laggy if you ever used a native program and got used to responsive user interfaces.
You can't remove someone from a call if they join by mistake
(or, to put it another way, if you start a channel call, you should be able to moderate it and remove those from it who are to meant to be there)
Video calls (using the "native" app on macOS) consume so much resources that the whole machine becomes unresponsive. A video call with the same number of people in a true native app is not a problem. So it's not the inherent bandwidth and processing power required. I mostly like Slack but for remote teams this is a problem.
You really want to know what I hate about SLACK...
The inability for the app to BLOCK DIRECT MESSAGING when outside work hours... I work for global company and I constantly get messaged after midnight by morons who think i am up at 3am
It has this Bullcrap Send Anyway function on messages which totally overrides my Do Not Disturb settings if said moron is blind of what time they are sending their damn message... I worked oncall before so the slightest him of my cell at night will wake me up...
Another annoyance on messaging... Idiots who message direct over chatting in the team channel for stuff that should be seen by the whole team working a ticket .... Or classic hey I opened a ticket not two minutes ago ' can someone look at this ticket pleaee' blah blah blah blah ... People who I don't know sending a random 'HI' and no other info about wtfh they are reaching out to me about ...
If SLACK wants to add a function to fix this I want control to block direct messages from anyone truly outside my direct team and line of management that is not a member of a group that can engage onCalls for issues ... I am so sick and tired of this I literally have to uninstall the app everyday to ensure no one bothers me after I am off work and then redownload it before the start of the next day... It's pathetic!
I would say sorry for the aggressive approach towards slack, but it's a great software that lacks vision in UI and UX. I am sorry for leaving a rant about a software I love to integrate, just not use myself. Makes me wonder where is the premium price package revenue ending up if the endless threads of complaints are not solved.